Zero Rights Administration
- With Cimitra your most expensive IT Specialists can now safely delegate routine IT tasks to other IT generalists, Help Desk personnel, or even non-technical staff.
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Unlike RMMs, Cimitra is very front-end focused and user friendly. It takes user inputs and can be customized. Together with our RMM, we have a system for all levels of expertise.
Matt A. | MSP Business Owner
- Here's an example. Active Directory is the center of gravity for personnel data which impacts many teams and software applications. Why should IT be responsible to make all the changes to Active Directory?
- Increase security by reducing admin-level rights. With Cimitra, Tier 3 IT Specialists can reduce the number of people with admin-level privileges, while allowing them to still perform their duties.
- These duties might include, user onboarding, user management, service control such as stopping, starting, and monitoring processes.
- Onboarding and user management has never been faster, more secure and easier. 100s of premade "Actions" are available for download.
- For MSPs wishing to expand their client base without adding additional staff, Cimitra allows secure delegation of actions across expertise and even back to customers.
- For IT Specialists wanting to increase service levels and delegate routine tasks, Cimitra allows secure delegation of actions to Help Desks or less experienced IT admins.
- For Script Developers wanting a mechanism for sharing automation actions with other IT team members, Help Desks or less technical business people, Cimitra permits sharing of your scripts to total novices.
- For Help Desk Managers wanting to close tickets faster, Cimitra allows actions to be delegated to Help Desk staff without giving elevated privileges while also providing important guardrails you would expect.
With a purpose-built, performance architecture and push-button easy interface, Cimitra is ready to help.
Password reset . . .
This is a Cimitra Action that in the background runs a script that resets a user’s password. You find or create the scripts that Cimitra will run. So if you have a password in Active Directory, you are likely to use a PowerShell script. If you have a password in a MySQL database on a Linux server, you might use a Bash or Python script.
Printer restart . . .
This is a Cimitra Action that in the background runs a very simple PowerShell script that runs a restart of the Print Spooler service on Windows.
Computer rename . . .
This is a Cimitra Action that in the background runs a PowerShell script that renames a computer object in Active Directory.
Grant secure access
Control who has access to what by customizing roles for your organization.
Granting access to Cimitra Apps
Cimitra Apps are shared to individuals defined in the Cimitra system. Cimitra uses a folder organization scheme. A Cimitra Folder is shared with Cimitra Users, and they see all the Apps and Links contained in that Cimitra Folder.
Track what’s happening
View real-time script logs, and maintain total visibility into the day-to-day operations of your team.
