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Cimitra's Solution for GroupWise 

Helpdesk Administration


I Understand You!

Tay Kratzer

Cimitra CEO & co-founder | [email protected]
I have worked with GroupWise for many years.
When I was an administrator for a 4-site GroupWise system I wanted a way to safely delegate "Admin Lite" GroupWise and non-GroupWise tasks to other people. Cimitra creates this unified panel for safely delegating IT tasks.

The Cimitra GroupWise Integration Scripts are designed to allow you to delegate common GroupWise tasks within Cimitra.

We’ve created over 60 easy-to-use GroupWise specific Apps. The powerful GroupWise Administration REST API combined with Cimitra allows you to do things that aren’t even available in GroupWise Administration. Such as rebuilding a user’s QuickFinder indexes, or moving a Nickname to a different user.

With Cimitra you determine which features you want to safely delegate. The GroupWise Admin Helpdesk Scripts by Cimitra even have an “Exclude Group” feature that allows you to safely protect users such as yourself, that no one else should be able to administer.

Cimitra also allows you to Audit every time a Cimitra App is run and what the outcome of the event was. Auditing does require a license purchase.

GroupWise Admin Tasks You Can Safely Delegate

  • Password Change
  • First Name Change
  • Last Name Change
  • Userid Change
  • User QuickFinder Index Rebuild
  • Phone Number Change
  • Enable/Disable Account
  • Add/Remove User From Group
  • Change a User’s Visibility
  • Change a User’s Mailbox Size Restriction
  • Switch a Nickname to a different user
  • Remove a Nickname
  • Manage GroupWise Messenger Accounts
  • And More . . . 

DEMONSTRATION VIDEO

Cimitra also includes security measures such as LDAP & Multi-Factor Authentication, and input validation so that keyboard inputs comply with established norms. 

 CLICK HERE for full documentation on how to create a “Helpdesk Administration / Admin Lite solution for GroupWise.



Special thanks to Eliot Lloyd Lanes of Viable Solutions Inc. for hosting the demo GroupWise system that Cimitra is integrated with.


Cimitra is much more than an “Admin Lite” solution for GroupWise. Many of your systems have commands, APIs and scripts that can be easily integrated into Cimitra as a “Cimitra App”. As you well know, most of the systems you administer do not nave an easy way to get others to participate

Cimitra is about safely delegating routine IT tasks and removing bottlenecks. If there is a command or script to perform a routine task, you can safely delegate it with Cimitra, no matter what platform it is on. If the solution requires a script, we can assist you with that. We have scripting proficiency in Bash, PowerShell and Python. 

Because of Cimitra the Administrator is able to reduce the time waste associated with task switching and disruptions. This allows Administrators to create more value and do more important high-value activities.

In short Cimitra is about getting IT tasks done faster!  

A dedicated script access platform, built just for you.

No matter what industry you’re in, Cimitra helps you leverage the scripts, commands, CLI interfaces, APIS, and other tools that already exist in your organization.