CIMITRA FOR
NO MORE!
VPN
RDP
PUTTY
LEARN
MORE
Agent Pull
VS
Server Push
MOREAcquire More Customers Without Having To Hire More!
Customers have outsourced a portion of their IT workload to you. As you grow, lots of work is going into one funnel. Standardization, specialization and automation are the name of the game to keep your head above water.
However there are still bottlenecks. Just as soon as one of your engineers has to be involved, a queue of work builds behind the engineer. All the customer’s day-to-day small stuff still has to be done by the MSP! You’ve already baked that in, but do you really enjoy having to grow a bigger team in order to increase your customer base for issues such as those listed below?
A phone change in Active Directory has to be done by the MSP
An Active Directory account needs to be disabled
A user needs a new email alias . . . “gotta call the MSP!”
The fax/print server needs to be restarted, “call the MSP!!!”
Cimitra flattens out costs by allowing you to safely “outsource” routine IT tasks right back to your customers.
With Cimitra you can safely replicate the skills of your engineers and get more people participating in routine tasks. Not only that, you can reduce admin/root access level privileges that you might have allocated in your organization in order to get more hands on deck.
“Cimitra is an amazing product that extends the effectiveness of your IT department while simultaneously reducing its burden and increasing security.”
Eliot Lloyd Lanes, Viable Solutions, LLC
“Unlike RMMs, Cimitra is very front-end focused and user friendly. It takes user inputs and can be customized. Together with our RMM, we have a system for all levels of expertise.”
Matt Almendinger, Lighthouse IT Solutions